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11/26/01
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Campus

University to host forum on ResNet

By Dave Stephens
Assistant Campus Editor

Working as a residential computer consultant, Tia Cox hears complaints about Purdue's Residence Network (ResNet) regularly.

Cox, a senior in the Schools of Engineering, said the majority of the complaints are about slow connection speeds and download times. And, although it's part of her job to help students with their computer problems, she said the problems with ResNet aren't within her ability to solve.

"I think the biggest problem is people just downloading an insane amount of information," said Cox. "Most people are understanding about the problem; they understand that they can't download huge files all the time, but so far there hasn't been a solution."

Jerry Sheehan, assistant vice president for operations and planning in the office of the vice president for information technology, said the problems with residential computer services have plagued college campuses all across the country this year — and so far, few solutions have been found.

One possible solution implemented by Purdue officials was the creation of a rate-limiting policy. According to the policy, which can be found at www.purdue.edu/resnet/docs/policy.htm, a system has been created to measure the incoming and outgoing traffic on ResNet and limits the bandwidth usage available to users who exceed certain data transfer thresholds.

The policy, which applies to all 13,300 ResNet high-speed and 1,300 dial-in users, slows the data transfer speed of users who exceed 125 megabytes in a rolling 24-hour period.

But the rate limiting system, which has been in place since the spring semester, has had little effect on ResNet's connection speeds. To help find other possible solutions to the problem a forum is being held from 6 to 7:30 p.m. Wednesday in Stewart Center, Room 323 to discuss solutions to the problem.

"Students and ResNet user's should attend the forum to learn about the current state of the network and efforts under discussion to improve the quality of service," said Sheehan. "Participants will be encouraged to share their viewpoints."

Sheehan said the goal of the forum is to help develop solutions to ResNet problems.

"There are a number of technically valid and fiscally sound actions that can be taken to incrementally improve the quality of service," said Sheehan. "Our hope is to use the forum to discuss these options with our user community and then move forward with implementation."

 

 

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Campus editor: Laura Pelner

Assistant campus editors: Kurt Esposito, Dave Stephens

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Purdue Exponent 2001